Identified - August 31, 2021, 20:37 UTC
Auth0 applied a workaround to the networking issues seen by their cloud provider. Auth0 environment is operating normally at this time. Ready has not identified issues in our services after our latest update.
Identified - August 31, 2021, 20:25 UTC
Ready Dashboard access appears to be stable, and guests are now able to place orders through Ready. We are still monitoring and will provide updates.
Identified - August 31, 2021, 20:18 UTC
Auth0 Engineering team continues to work to restore services as quickly as possible once the networking issues are resolved. We will continue to keep you informed as the situation evolves.
Identified - August 31, 2021, 20:06 UTC
Auth0 Engineering team is working to restore services as quickly as possible once the networking issues are resolved. Ready Dashboard users may still experience issues accessing Ready Dashboard and guests are currently unable to place orders.
Identified - August 31, 2021, 19:46 UTC
Auth0 has just informed that they have isolated the issue to networking issues with their cloud provider. Auth0 has allocated resources to ensure services are restored as quickly as possible once the networking issues are resolved. Auth0 status page: https://status.auth0.com/.
Investigating - August 31, 2021, 19:30 UTC
Auth0 reported at 19:25 UTC that US-1 and US-2 regions are still experiencing degraded service and Auth0 working to mitigate this and apologize for the impact this is having on users. Please note that guests will not be able to place orders through Ready.
Investigating - August 31, 2021, 19:10 UTC
Auth0 is still investigating the elevated error rate. The issue impacts customers intermittently, and the status page for this particular Auth0 incident can be accessed through https://status.auth0.com/.
Investigating - August 31, 2021, 19:00 UTC
Auth0 (user authentication service) reported an elevated error rate at 18:45 UTC causing Ready Dashboard not to be accessible by users. We will provide updates as soon as the Auth0 service status is updated.