Resolved - December 15, 2021, 16:26 UTC

Auth0 service has been restored. Apologize for the impact of this issue with our user authentication service provider. 

 

Monitoring - December 15, 2021, 16:16 UTC

Auth0 has informed that Services from their cloud provider and their environments are demonstrating signs of recovery. We will continue to monitor for stability

 

Identified - December 15, 2021, 16:07 UTC

Auth0 have identified that this is a result of a larger-scale incident in their cloud provider AWS . Further Auth0 updates can be viewed using the following URL: https://status.auth0.com/incidents/vwq8f1rcsdtf 

 

Investigating - December 15, 2021, 15:36 UTC

Auth0 (user authentication service) reported elevated error rate in logins starting at 15:36 UTC. Auth0 is working on mitigation actions and estimated time for resolution. The issue may cause Ready Dashboard to load slower than usual or issues when trying to sign in.

We will provide updates as soon as the Auth0 service status is updated.