Resolved - February 24, 2022, 17:50 UTC

Heroku service has been restored. Ready sincerely apologizes to all affected clients.

 

Monitoring - February 24, 2022, 17:35 UTC

Ready has re-enabled online ordering after monitoring Ready Dashboard without any issues. 

Ready will continue to monitor for stability. 

 

Monitoring - February 24, 2022, 17:20 UTC

Heroku informed affected routing components are being recovered.

Ready tested Ready Dashboard without any issues to log in and access all features. Ready is continuing to monitor the issue with Heroku and will provide an update as soon online ordering can be re-enabled. 

 

Investigating - February 24, 2022, 17:01 UTC

Ready has disabled online ordering as clients will not be able to view new orders in Ready Dashboard.

Heroku status page's incident updates: https://status.heroku.com/incidents/2402 

Ready is actively monitoring the issue. We apologize for the inconvenience. 

 

Investigating - February 24, 2022, 16:56 UTC

Heroku (cloud platform service) is reporting connectivity issues starting at 16:50 UTC. Heroku is working on mitigation actions and estimated time for resolution. The issue is causing Ready Dashboard not to load properly and may also affect URLs for guests to pay or order online.

Please note that Ready is working on disabling online ordering for all clients due to the mentioned issue. 

We will provide updates as soon as the Heroku service status is updated.