Resolved - September 28, 2021, 16:48 UTC
Auth0 service has been restored. Apologize for the impact of this issue with our user authentication service provider.
Monitoring - September 28, 2021, 16:33 UTC
Auth0 has informed that their system performance has returned to normal and they are continuing to monitor. Ready clients should not have issues accessing and loading Ready Dashboard pages.
Identified - September 28, 2021, 16:15 UTC
Auth0 has identified the root cause, applied a fix for the issue and will continue to monitor. Further Auth0 updates can be viewed using the following URL: https://status.auth0.com/incidents/vwq8f1rcsdtf
Investigating - September 28, 2021, 16:00 UTC
Auth0 (user authentication service) reported elevated error rate in logins starting at 15:21 UTC. Auth0 is working on mitigation actions and estimated time for resolution. The issue may cause Ready Dashboard to load slower than usual or issues when trying to sign in.