How to use the manual Card Flow in ServerFlow
Overview
The manual card flow is intended to allow your servers and guests to be able to pay even if their payment method can't be swiped/tapped/inserted. An example of when this flow is necessary is with e-giftcards.
Please keep in mind that manual card entry is not a recommended method of payment and should be used with caution. Manually entered cards, specifically if they are not gift cards, has a higher chance of chargeback.
Process
- Select the check and full/partial payment as usual
- Have the guest indicate if they would like to tip
- Select "Manually Enter the Card"
- Have the server enter their POS pin
- Follow the steps to manually enter the card.