How Using Technology to Improve Guest & Server Experience Works

[fa icon="calendar"] 10/27/16 12:00 PM / by Ready Team

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 Many restaurants in Europe have been using the technology for years of bringing a device to the table to pay the check. What is nice about this is the security of your card never leaving your hand. What is still bad about this is having to depend on the server to bring the device for checkout. It is still a catch the server's eye game.

Some restaurants in the US have been experimenting with using a pad to order, and to check out. The problem with this is if one diner has a special way, other than the standard, that they want the entree. Or, the diners may have questions about the selection. It is hard to ask a computer, "Which one do you recommend?" The server still has to be involved, and it may seem more like a bother than a friendly comfortable way of placing an order.

Using technology can be used to improve guest and server's experience. With the "Ready app", that is available for Android or IOS, the evening out at the restaurant or bar can be more comfortable, time wise, and secure. You still have interaction with the server, which can make your dining personal. For the server, you are able to concentrate on serving diners, and even are able to serve more when you don't have to guess at when a diner wants the ticket, and go back and forth with that.

For a diner, it is so easy!

  1. Order like you normally do.
  2. Feast and be merry.
  3. Pay & leave when you are ready.

For establishments in the food and drink industry that want to be cutting edge, signing up to use the Ready app will make customers pleased, and increase your "bottom line".

Topics: Insider

Ready Team

Written by Ready Team